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Delaying Justice For All
Corporations create obstacle courses to deny consumers justice. Companies are masters at avoiding liability. Use my strategies to overcome them.
Sorry eBay, My Claim Is Not Frivolous
Some companies state that a consumer may ultimately be liable for the arbitration proceeding should the claim be deemed "frivolous".
The Successful Fight Against A Citi Shutdown
Most contracts have a dispute resolutions limited to two options: file in small claims court or prosecute the claim through arbitration.
The Results Are In!
British Airways refunded the cash and points and gave me extra rewards. eBay compensated my client the amount of the failed transaction.
Thou Shalt Not Manufacture Spend
Manufactured spending, the practice of spending money without spending money, has evolved over the years. But banks seem to be ending it.
Who’s To Blame … eBay, PayPal, or Hyatt?
Hyatt Gift Cards are sometimes sold for less than face value. Bloggers highlight when they go on sale or are stackable with other promotions.
Dynamic Currency Conversion – A Euphemism for Highway Robbery
Credit cars used to charge for foreign transactions fee for overseas purchases. Now most of those pesky fees have gone. But have they?
Should You Record Your Calls for Quality Assurance?
The next time I’m on the phone with a company I will began by saying, “My name is Alexander. This call will be recorded for my own assurances.
Consumer Arbitration — An Unfamiliar Weapon for Battling Corporate Mischief
Consumers experience frustration and poor customer service, coupled with little to no recourse against powerful corporate giants.