KNOW YOUR RIGHTS

  • What Are My Rights as a Consumer?

    After failing to find a resolution through customer service, many customers feel that there are no options to fight back against corporations. In fact, most companies do not allow the consumer to bring a claim in front of a jury or as a class action. Instead, consumers agree to resolve their claim through arbitration or in small claims court, processes that may be foreign, daunting, and intimidating to those who are unfamiliar with it.

    Bachuwa Law comes to the aid of you, the consumer, by representing your interests in these disputes.

  • How Much Does It Cost to Hire Bachuwa Law?

    There is no cost to hire Bachuwa Law. We work on a contingency fee basis.

  • What Is Arbitration?

    Arbitration is an alternative dispute resolution process where a third-party neutral decides a dispute. The decision of the arbitrator is final (meaning it generally cannot be appealed) and the award is enforceable in court.

  • Where Do I Find the Agreement to Arbitrate?

    The Agreement to Arbitrate should be in your contract with the company. Please contact the company directly if you do not have the agreement. Please let us know if you have difficulty finding the agreement.

  • Do I Have to Attend the Proceeding?

    Most consumer arbitration disputes of this nature are Documents-Only meaning the parties will not have to attend a hearing or appear telephonically.

  • How Long Will It Take to Resolve My Claim?

    The length of process varies depending on the complexity of the claim, the willingness of the parties to settle, and the availability of the arbitrator.

  • How Do I Submit An Inquiry?

    File an inquiry by selecting the appropriate company here. If the company is not listed, please submit an inquiry by selecting 'other inquiries.'